Paw-fect preflight pals at BNE


Brisbane Airport is this week trialing therapy dogs in the Domestic Terminal as a way of reducing preflight stress for the travelling public.  

The trial initiative brings canine ambassadors into the terminal to provide a furry support to manage any anxiety.  

“Therapy dogs are in use in a growing number of airports around the world to calm nerves and help people de-stress. Who doesn’t love a puppy? Not only have we had really positive feedback from travellers but also our airport staff and airline crew too,” according to Sarah Whyte, Head of Communications and Brand Marketing at Brisbane Airport Corporation. 

“We’ve had an amazing response so far. There was the FIFO worker who hadn’t patted his dog for a month. We met a family who had recently lost their father who just wanted puppy cuddles. And a lady who had recently lost her own dog. In each of these cases, it was the conversation and connection that took place around the therapy animal that made all the difference.” puppy2

In the terminal this week:

  • Cooper the Labradoodle 
  • Kevin the Sheepadoodle 
  • Plus 4 puppies in training 🐶🐾 

All come from Therapy and Support Animals Australia. Trainer Nikki Bignell is a former Queensland Police Service dog handler. 

“We know that airports can be very stressful environments for some people so we’re trialing therapy dogs to help reduce anxiety and stress for travellers and of course staff. Petting a therapy animal releases endorphins making people feel better, diminishing feelings of pain, depression and loneliness.” 

The dogs will be back on duty on Wednesday 11 July between 11am – 1pm, opposite News @ BNE, adjacent to the Qantas Area Food Court.

For media inquiries, phone the Brisbane Airport on-call media hotline 0466 322 485